Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Hannah Humble

Hannah Humble

November 6, 2024

5  out of  5
rating by Hannah Humble
"He was very helpful and personable, and most importantly set me up with a low rate for car insurance!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with us. Your support means the world to our team, and we’re committed to providing the best service possible. Best, Christopher Hodges State Farm, Franklin, TN 37067"
Profile photo of Kelley Ernst

Kelley Ernst

November 6, 2024

5  out of  5
rating by Kelley Ernst
"Wonderful service! Christie in particular is always kind and extremely quick in response and turnaround time."
We responded:
"Thank you Kelley!"
Profile photo of Zenecia Malone

Zenecia Malone

November 5, 2024

5  out of  5
rating by Zenecia Malone
"Mr.Hodges is one of the best insurance agents ever. Very quick w responses and great customer service!"
We responded:
"Dear Zenecia, Thank you so much for your wonderful five-star review! We’re thrilled to hear that you had such a positive experience with us. Your kind words motivate our team to keep delivering the best service possible. If there’s anything else we can do for you or if you have any suggestions, please don’t hesitate to reach out. Best regards, Christopher Hodges State Farm, Franklin, TN 37067"
Profile photo of Scables

Scables

November 3, 2024

5  out of  5
rating by Scables
"Ryan P-something was great to work with. I'd highly recommend his services. He's very patient, assuring and efficient."
We responded:
"Thank you for your fantastic review! We’re delighted to know you enjoyed your experience with us. Your support inspires our team to continue delivering exceptional service. Christopher Hodges State Farm, Franklin, TN 37067"
Profile photo of Cody Fricks (ichig0999)

Cody Fricks (ichig0999)

November 3, 2024

5  out of  5
rating by Cody Fricks (ichig0999)
"The staff was very friendly and helpful! Ryan really helped me navigate the complexities of the insurance industry with ease, thank you!!"
We responded:
"Thank you for the amazing review! We’re so glad to hear that you had a positive experience with us. Your feedback encourages our team to keep up the great work. Christopher Hodges State Farm, Franklin, TN 37067"
Profile photo of Skyler Whitaker

Skyler Whitaker

November 3, 2024

5  out of  5
rating by Skyler Whitaker
"Great professional help from a young man named Ryan! Saved me 30 bucks on insurance!"
We responded:
"Thank you for your generous review! We're so pleased to hear that you had a great experience with us. Your feedback motivates our team to keep providing top-notch service. Christopher Hodges State Farm, Franklin, TN 37067"
Profile photo of Layla Stryker (Lucy)

Layla Stryker (Lucy)

October 22, 2024

1  out of  5
rating by Layla Stryker (Lucy)
"Either this person or someone pretending to be this person has been calling and texting me from multiple phone numbers for at least 24 hours. I block one, another appears. They left a 6 second voicemail with no sound, just like scammers. Searching the number brought me directly here. Filing a TCPA complaint. My name is NOT Erica and I do not live in Tennessee. I don't even have a car!"
We responded:
"Hey Layla. I am so sorry that this has happened to you. I'm not sure if a scammer has ghosted our phone number, or if someone gave my office an incorrect phone number and name. Your name is not in our system, so if you have been receiving calls from our number, please know that it was either not done by us, or it was done unintentionally. If you could give me a call at 615-656-4395, I can check your phone number to see if someone did give us an incorrect number, and I can check to see if the calls are actually coming from our office. Either way I promise we have not been trying to reach you considering that we are a Tennessee insurance company and cannot sell you insurance if you do not live in Tennessee. Please consider removing this review as it hurts our rating, and we had no control over this. Again, I am sorry that this has happened to you, and if you can give me a quick call, I can get to the bottom of this and make sure it does not happen again. Thanks- Christopher"
Profile photo of Ryan Porterfield

Ryan Porterfield

September 30, 2024

5  out of  5
rating by Ryan Porterfield
"Switching to State Farm was incredibly simple thanks to Christopher and his team. Thanks for the savings Chris!"
We responded:
"Thank you so much for your five-star review! We greatly appreciate your kind words and are thrilled to hear that you had a positive experience with our service. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again soon! Christopher Hodges State Farm, Franklin, TN 37067"
Profile photo of Eric Porterfield

Eric Porterfield

September 30, 2024

5  out of  5
rating by Eric Porterfield
"As with many State Farm locations, Hodges team was helpful and attentive. Definitely recommend"
We responded:
"Thank you so much for your five-star review! We greatly appreciate your kind words and are thrilled to hear that you had a positive experience with us. We strive to provide excellent service and it's always rewarding to know that our efforts have made a difference. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know. We value your support and look forward to serving you again in the future. Christopher Hodges State Farm. Franklin TN, 37064"
Profile photo of William Casto

William Casto

September 30, 2024

5  out of  5
rating by William Casto
"The people at this office were kind, professional and were very helpful. Thank you!"
We responded:
"We want to express our sincere appreciation for your glowing five-star review! Your positive feedback means the world to us and we are overjoyed to hear that you had such a fantastic experience with us. Ensuring exceptional service is our utmost priority, and it brings us immense joy to know that we were able to meet your expectations. If there is anything else we can do for you or if you have any further comments, please don't hesitate to let us know. We truly value your support and eagerly await the chance to assist you again in the future."
Profile photo of Elaine Greer

Elaine Greer

September 30, 2024

5  out of  5
rating by Elaine Greer
"Timely and professional. Ryan was very helpful!"
We responded:
"We are incredibly grateful for your five-star review! Your kind words mean a lot to us and we are delighted to hear that you had a wonderful experience with us. Providing exceptional service is our top priority, and it's truly fulfilling to know that our efforts have made a positive impact. Should you need any further assistance or have any additional feedback to share, please feel free to reach out. Your support is highly valued, and we eagerly anticipate the opportunity to serve you again. Christopher Hodges State Farm. Franklin, TN 37064"
Profile photo of Amanda Greer

Amanda Greer

September 30, 2024

5  out of  5
rating by Amanda Greer
"Recently switched from Allstate to State Farm and had a great experience. Chris and Ryan made the process a breeze! I was able to get better coverage and they still saved me money on my renters and auto insurance policies. I will definitely consider additional services in the future and will refer any friends to this agency! :)"
We responded:
"Thank you so much for your five-star review! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. It's our goal to provide excellent service and ensure customer satisfaction, so your kind words mean a lot to us. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you once again for your support! Christopher Hodges State Farm, Franklin, TN 37067"
Profile photo of Gwen Harris

Gwen Harris

September 24, 2024

5  out of  5
rating by Gwen Harris
"This morning I was in a rear end collision on the rainy highway. I just bought this car a few days ago and was definitely rattled by the whole situation. State farm did a great job at immediately connecting with me and working through the next necessary steps. I may not feel 100% about today but I couldn’t have asked for better service in this emergency."
We responded:
"Thank you so much for taking the time to leave us a five-star review on Google! We truly appreciate your kind words and are thrilled to hear that you had a great experience with our service. It means a lot to us to know that we were able to meet your expectations and provide you with a positive experience. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you again for your support! Christopher Hodges State Farm, Franklin, TN 37067"
Profile photo of Jacey Grissom

Jacey Grissom

September 5, 2024

5  out of  5
rating by Jacey Grissom
"This office is very professional, helpful, and kind. I have worked with Christie and Garrett and they are wonderful! I’d recommend for all of your insurance needs."
We responded:
"Thank you so much for taking the time to leave us a five-star review on Google! We greatly appreciate your kind words and support. It's wonderful to hear that you had a positive experience with our service. We strive to provide excellent service to all our customers, and your feedback is truly encouraging. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you once again for your review, and we look forward to serving you again soon! Christopher Hodges State Farm, Franklin, TN 37067"
Profile photo of Staci Jones

Staci Jones

August 28, 2024

5  out of  5
rating by Staci Jones
"Christopher Hodges State Farm is awesome. They have met our every need for insurance, answered any questions we have had. We normally deal with Garrett and Christie and both are so professional they always return our calls,emails or text. They are both just awesome fabulous people. So if you are looking for great insurance with an office that handles your needs in a very respectful and efficient manner give Garrett or Christie a call."
We responded:
"We are incredibly appreciative of your glowing five-star review! Your generous words and support bring us immense joy. Our team is committed to providing outstanding service, and it's truly rewarding to learn that we have met and surpassed your expectations. If there is anything else we can assist you with, please don't hesitate to reach out. We eagerly look forward to the chance to serve you once again in the future! Christopher Hodges State Farm, Franklin, TN 37067"
Profile photo of Regina Hughes

Regina Hughes

August 28, 2024

5  out of  5
rating by Regina Hughes
"Christie and the State Farm team is always very helpful in assisting me and it’s always done in a timely manner. I appreciate all of their support."
We responded:
"We are truly grateful for your fantastic five-star review! Your kind words and support mean the world to us. Our team is dedicated to delivering exceptional service, and it's incredibly fulfilling to hear that we have exceeded your expectations. If there is anything else we can do for you, please don't hesitate to let us know. We are excited to have the opportunity to serve you again in the future! Christopher Hodges State Farm, Franklin, TN 37067"
Profile photo of Jacqueline Sikes

Jacqueline Sikes

August 28, 2024

5  out of  5
rating by Jacqueline Sikes
"Have 2 policies with them and haven't had any trouble with making changes or filing a claim!"
We responded:
"Thank you so much for your five-star review! We are thrilled to hear that you had a positive experience with our service. We strive to provide the best possible assistance to our customers, and your feedback is truly appreciated. If there's anything else we can help you with in the future, please don't hesitate to reach out. Thank you again for choosing us and for taking the time to share your feedback! Christopher Hodges State Farm, Franklin, TN 37064"
Profile photo of Austin Fabel

Austin Fabel

August 7, 2024

5  out of  5
rating by Austin Fabel
"By far the best insurance company and agency I’ve worked with. Seriously do yourself a favor and call them."
We responded:
"Dear Austin, Thank you so much for your kind words and for taking the time to leave us a five-star review on Google! We truly appreciate your support and feedback. It's wonderful to hear that you had such a positive experience with our service/product. We always strive to provide the best possible experience for our customers, and your feedback reassures us that we're on the right track. If there's anything else we can do to enhance your experience or if you have any suggestions for improvement, please don't hesitate to let us know. We value your input and are constantly looking for ways to better serve our customers. Once again, thank you for your review and for choosing us. We look forward to serving you again in the future! Best regards, Christopher Hodges State Farm- Franklin, TN 37067 "
Profile photo of Eric Vattima

Eric Vattima

August 5, 2024

5  out of  5
rating by Eric Vattima
"Brandon was great! He helped my Fiancée and I find the right policy combo at a great rate! Super nice and extremely helpful!"
We responded:
"Dear Eric, Thank you so much for taking the time to leave us a five-star review on Google! We truly appreciate your kind words and are thrilled to hear that you had a positive experience with us. At Christopher Hodges State Farm, we strive to provide exceptional service and it's always rewarding to know that our efforts have made a positive impact on our customers. Your feedback motivates us to continue delivering the best possible experience to everyone who interacts with us. If there is anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We are here to assist you. Once again, thank you for choosing Christopher Hodges State Farm and for your wonderful review. We look forward to serving you again in the future! Best regards, Christopher Hodges State Farm, Franklin TN, 37067 "
Profile photo of Christian Haffner

Christian Haffner

July 29, 2024

5  out of  5
rating by Christian Haffner
"Clear, concise, professional. Nothing but positive things to say about Christopher, who’s helped me navigate the perils of insurance and gotten me the best rate available. Plus he’s available for both calls and texts making last minute/unexpected changes that much easier!! 20/10. Like a good neighbor, Christopher Hodges is there."
We responded:
"Thank you Christian! Christopher Hodges State Farm- Franklin, TN 37067"
Profile photo of sophie ware

sophie ware

July 25, 2024

5  out of  5
rating by sophie ware
"First time getting auto insurance and he was very helpful in making sure I got the plan that was best for me and walking me through what I didn’t fully understand!"
We responded:
"Thank you Sophie! Christopher Hodges State Farm- Franklin TN 37067"
Profile photo of Oscar Martin

Oscar Martin

July 25, 2024

5  out of  5
rating by Oscar Martin
"Christopher Hodges State Farm branch is exceptional. Their attention to detail and true customer care is a step above the rest. It really feels like I’m being taken care of by family and I have loved my experience being insured by them. I especially appreciate the team, Christie in particular who is always sure to keep me in the know of important details on my account. Look no further than here when you’re looking for all of your insurance needs. They’ve met and exceeded my expectations and am confident they’ll happily take care of you, too! 5 stars across the board."
We responded:
"Thank you so much for your five-star review! We are thrilled to hear that you had a great experience with our service. It means a lot to us that you took the time to share your positive feedback. At Christopher Hodges State Farm, our goal is to provide excellent service and exceed our customers' expectations. We are glad to hear that we achieved this with you. Your satisfaction is our top priority, and we will continue to strive for excellence in everything we do. If you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out. We truly appreciate your support and look forward to serving you again in the future. Thank you once again for choosing Christopher Hodges State Farm. Your kind words motivate us to continue delivering exceptional service to all our customers. Christopher Hodges State Farm, Franklin, TN 37067"
Profile photo of Sarah Rollison Foster

Sarah Rollison Foster

July 19, 2024

5  out of  5
rating by Sarah Rollison Foster
"Garrett has been very helpful!"
We responded:
"Dear Sarah, Thank you so much for taking the time to leave us a five-star review on Google! We truly appreciate your kind words and support. It's always uplifting to hear that our efforts are making a positive impact on our customers. We're thrilled to know that you had a great experience with our [product/service] and that it met your expectations. Your feedback motivates us to continue delivering exceptional service and striving for excellence. If there's anything else we can assist you with or if you have any further suggestions, please don't hesitate to reach out. Thank you again for your wonderful review. We look forward to serving you again in the future! Best regards, Christopher Hodges State Farm, Franklin, TN 37067 "
Profile photo of dakota brown

dakota brown

July 16, 2024

5  out of  5
rating by dakota brown
"Wonderful and very easy to work with!"
We responded:
"Thank you for the review! -Christopher Hodges State Farm, Frankin, TN 37067"
Profile photo of Takoiya Goodner

Takoiya Goodner

July 11, 2024

5  out of  5
rating by Takoiya Goodner
"Very informative and understanding"
We responded:
"Takoiya, We want to express our sincere gratitude for taking the time to leave us a glowing five-star review on Google! Your kind words and support mean the world to us. It brings us immense joy to know that you had a positive experience with our service/product. Ensuring customer satisfaction is our top priority, and your feedback serves as a validation of our efforts. Should you require any further assistance or have any additional questions, please do not hesitate to reach out. We are always here and ready to help. Once again, thank you for your review and for choosing our company. We eagerly anticipate the opportunity to serve you again in the future! Warmest regards, Christopher Hodges State Farm, Franklin, TN 37067"